Terms of Use
Terms of Use
Make sure that you agree with the following terms and conditions because your further use and browsing of the above website emmahome.gr implies your explicit and unconditional consent and consent with them.
1. INTRODUCTION
Emmahome.gr is an online store selling white goods and home products at retail prices via the Internet, which belongs to the Individual Enterprise Manolis Markakis, based at Veria Stadiou 175, VAT number 062779645, Tax Office of Veria, and No. GEMI 021332426000 which will henceforth be referred to as "THE COMPANY". The visitor / user of the website is invited to carefully read these terms of use and to visit / use the pages / services of emmahome.gr only if he fully accepts them. Upon entry of this visitor / user into this website, it is presumed that he has become aware of the terms of use, accepts these terms and waives any claim he may have made from his visit to emmahome.gr.
"THE COMPANY" reserves the right to add, modify and / or remove at any time any element and / or information contained therein as well as to temporarily or permanently suspend part or all of its services without any notice at its sole discretion.
Any invalidity of some terms herein does not invalidate the rest. The non-exercise by "THE COMPANY" of his rights under these terms does not imply his resignation from these rights. "THE COMPANY" is not responsible for violation of these terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.
The use of this website by each user is at his own risk. The content of this website does not constitute and can in no way be construed as providing advice, direct or indirect encouragement to users to take any action. The evaluation of the content of this website is at the discretion of each user, who also assumes responsibility for the use of any part of it.
In case of non-acceptance of any terms of use, the use of "THE COMPANY" is expressly prohibited.
2. INFORMATION / PRODUCTS PROVIDED
"THE COMPANY" is committed to the quality, completeness and validity of the information provided on this website, both in terms of the identity of "THE COMPANY" and the services provided by it subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or interruptions of this website due to force majeure. In particular, "THE COMPANY" is not responsible for defective products and / or untrue information concerning the goods of its suppliers and contained in this website. The relevant responsibility lies solely with its individual suppliers.
3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS-TRADEMARKS
All content of "THE COMPANY", including images, graphics, photos, drawings, texts, services provided and in general all the files of this website, except for the explicit exceptions (copyrights of third parties, partners and organizations), are copyright , registered trademarks and service marks of "THE COMPANY" and the private company Markakis Manolis and are protected by the relevant provisions of Greek law, European law and international conventions and treaties. The other products or services mentioned on the web pages of this website and bearing the marks of the respective organizations, companies, partners, associations or publications, are their own intellectual property and therefore these bodies bear the relevant responsibility.
It is prohibited to copy, distribute, modify, alter, compile, format, reproduce, distribute, transfer, sell, republish, upload data to any computer (upload) in any way any information (in whole, in part or in summary) provided on this site in any way or means, including their posting on the Internet or the posting of information on the Internet in any other way without the prior written permission of the private company "Markakis Manolis ("THE COMPANY")"
4. PERSONAL DATA OF VISITORS / USERS
"Markakis Manolis "THE COMPANY" is committed to protect the personal data of visitors / users of the website emmahome.gr and to comply with the relevant provisions on personal data protection (Law 2472/1997 to protect the individual from processing personal data) as applicable.
It is not required to provide data that constitute personal data for navigating emmahome.gr or for accessing its content, except in those cases where in order for a visitor / user to access some offers, he must first become a member of "THE COMPANY"
However, if the visitor / user wishes to order products but also to ensure the possibility of communication with him and in general for the support, promotion and execution of the business relationship with him, it is possible that he will be asked to disclose his personal information. details (such as name, occupation, email address, date of birth, etc.). Any personal data of the users are intended exclusively for the purpose of executing the orders and the contracts that will be concluded through "THE COMPANY" for the provision of the products. Also, visitors / users when registering in the services of "THE COMPANY" have the opportunity, if they wish, to request information about new products of this online store as well as the existing offers either from the company itself or from cooperating companies by email to their declared e-mail address or by promotional-informative message via SMS on their mobile phone. In this case the visitor / user agrees that the information submitted to "THE COMPANY" is complete, correct, true, accurate and valid and that if they change they will inform the relevant service of "THE COMPANY" so that the registration information is kept complete, correct. , true, expensive and valid. If the user wishes to stop the communication for promotional reasons, it is enough to visit the contact form of the website "THE COMPANY", where he can declare his relevant wish at any time. Members remain solely responsible for all operations carried out under their personal password, username and generally their account. Members agree to immediately notify "THE COMPANY" of any unauthorized use of their account and any occurrence and / or possible breach of security. Also, members are solely responsible for the careful use of their account and their formal exit from their account at the end of each year. "THE COMPANY" is not responsible for any damage or loss arising from the inability of members to respect and follow this clause. By registering on "THE COMPANY" the user consents that his personal data be used by the private company "Markakis Manolis "THE COMPANY" as responsible for their processing through automated means either by itself or through any other person appointed by Markakis Manolis "THE COMPANY" for carrying out the processing by order and on its behalf.
However, because unauthorized third parties may be able to read users' messages sent over the Internet, users are advised not to e-mail information that they wish to remain confidential.
Registered users as well as those who provide their personal information on the website emmahome.gr, have the right to request and receive from "Markakis Manolis "THE COMPANY" the following information: a) all personal data concerning them , b) the purposes of processing and any recipients, c) the correction of their data kept in the file, as well as the right to object at any time to the data concerning them.
Registered users have the right to request the deletion of their data at any time and free of charge, at any time by sending an email to mm.homestyle@gmail.com
The disclosure of personal data by the users of "THE COMPANY" in the above manner constitutes acceptance of the terms of use of this data in accordance with the present. In case the user does not consent to the above use of his personal data, he should not fill in the relevant fields.
5. SECURITY
"THE COMPANY" makes every reasonable effort to secure the personal data of users by observing strict security measures, which in the judgment of "THE COMPANY" may be changed or modified. Users, however, are informed that sending confidential information via e-mail services is not the safest way to send it, as it involves the risk of being read this information by unauthorized third parties.
To ensure the protection of users' personal data, your transactions in our online store "THE COMPANY" are protected by Alpha Bank's top online security systems which guarantee a secure trading environment. With this security technology, every item you enter in our e-shop is encrypted before it goes online and then the authenticity of the message and the server where the message came from is investigated.
Finally, personal security is the password given by the user when he becomes a member of "THE COMPANY" advises users, for security reasons, to change their password regularly and to avoid the use of the same and easily traceable codes.
6. MINOR USERS
"THE COMPANY" is against the collection of data on minors, ie people under 18 years of age.
7. OTHER INFORMATION PROVIDED BY VISITORS
If the visitors of "THE COMPANY" use the communication possibilities provided by this website to provide information other than personal data, such as suggestions about the website or ideas for ads and products as well as any other relevant information, the This information, proposals and ideas come into the possession of "THE COMPANY" with the consent of the visitor and can be used / utilized by "THE COMPANY" in any way (eg reproduction, modification, notification to third parties, etc.) for commercial or non-purposes, and the visitor who provides the said information, suggestions and ideas waives any right to the said information, suggestions and ideas provided voluntarily as well as waives any right to compensation for the use of the above material by "THE COMPANY"
8. ETHICS AND LIABILITY OF USERS / MEMBERS-DAMAGE / COMPENSATION
The visitor / user of this website is solely responsible for its legal use and is obliged to refrain from any illegal acts and abusive behavior as well as from the adoption of illegal practices and practices of unfair competition.
The visitor / user is prohibited from sending or transmitting illegal material through "THE COMPANY". Material that infringes the rights of third parties (such as intellectual and industrial property rights and privacy and privacy rights) and / or is false, inaccurate, threatening, abusive, offensive, obscene, violent, defamatory or inciting criminal acts. Visitors / users are also prohibited from causing harm to minors in any way, forging or otherwise altering the identities of users / members in order to mislead about the origin of the content transmitted through "THE COMPANY", the post, posting, sending or using any other means to place any unsolicited advertising or other content related to the promotion of products or services or third party websites, sending unsolicited and uninvited emails from the recipient and any other promotion of unwanted content. Harassment of third parties in any way is prohibited. Visitors / users agree that they will not endanger the security of this website and that they will not prevent any user from accessing this website. Using the website for illegal purposes carries civil and criminal penalties. The visitor / user agrees and accepts that "THE COMPANY" bears no responsibility for material with the above characteristics, which comes from third parties and is hosted on the website, while in no case can it be considered that "THE COMPANY" embraces or accepts such content.
The user / member understands and accepts that using the services of "THE COMPANY" may be exposed to offensive, immoral or illegal content.
In case "THE COMPANY" is notified that any content causes moral damage or other damage to a third party, reserves the right to immediately delete this content and at the same time to terminate the account of the user / member, who violates the terms of the present. "THE COMPANY" states that it will cooperate with any police or judicial authority, in order to reveal the identity of any user who publishes or transmits similar material or information.
Visitors / users undertake that their information submitted to "THE COMPANY" is complete, correct and accurate, that they comply with the rules of Greek law and especially with the provisions of telecommunications legislation, that they abstain from any illegal and contrary to good morals use of "THE COMPANY" and that they do not violate any rights of third parties and, in particular, personal privacy.
In the event that a visitor / user causes technical damage to the website or the systems that transmit the website to visitors / users, he is responsible for any damage resulting from that damage and assumes any cost to repair the damage.
Also, the visitor / user of "THE COMPANY" understands and accepts that he retains the exclusive responsibility to compensate "THE COMPANY" and its partners for any legal dispute that arises between him and third parties due to the content that he has provided for posting, publication or other transfer through the services of "THE COMPANY" as well as in case of inaccurate registration of data during its registration or updating of its data and in general in case of any violation of these terms of use.
9. DURATION
The visitor / user understands and accepts that "THE COMPANY" reserves the exclusive right, without any prior notice, to stop using his / her passwords for his / her services and / or to stop making his / her content available to the visitors / users he / she believes that they have violated the letter and the spirit of these terms of use. "THE COMPANY" does not bear any obligation towards the visitor / user for the above interruption or for any case of claim related to the above interruption.
10. LIMITATION OF LIABILITY
"THE COMPANY" is not liable to its customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph 13 "Product Returns".
"THE COMPANY" reserves the right to deliver the goods in cases of force majeure.
"THE COMPANY" can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
"THE COMPANY" is not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents of "THE COMPANY", which he proceeds on his own initiative and responsibility (eg indicative but not restrictive damage due to illegal acts of third parties such as interception or decryption of codes and data, dissemination of viruses during the use of the website or reproduction (download) of content of its content, in problems that may occur during the use of computers (e.g. data loss etc) etc). "THE COMPANY" is used as is, without express or implied warranty and depending on its availability. "THE COMPANY" makes reasonable efforts for the maintenance and availability of its content. Nevertheless, users accept that "THE COMPANY" reserves the right to modify and / or temporarily or permanently suspend all or part of it with and / or without notice to users, as availability may be affected by their equipment. users, from other communication networks, from the large number of people who try to use "THE COMPANY" at the same time or for other reasons. Therefore, "THE COMPANY" does not bear any responsibility for any kind of damage (positive, negative, negligent, intra-contractual or other) resulting from the inability of users to access it, the termination of all or parts of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors. In any case, "THE COMPANY" reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any reason.
"THE COMPANY" does not guarantee that the pages, services, options and contents will be provided without interruption, without errors, that this website will be secure, that errors will be corrected on this website or that the server makes available "THE COMPANY" has no viruses or other harmful elements. The cost of any corrections or services is borne by the visitor / user and in no case "THE COMPANY".
11. COOKIES
"THE COMPANY" may use cookies to identify the user. Cookies are small text files, which are stored on the hard drive of each user, do not know any document or file from the user's computer and are used only to facilitate the user's access to specific services, for marketing purposes as well as for statistical purposes, so to determine the areas in which the services of "THE COMPANY" are useful or popular. The user can configure his server so that he does not receive cookies, either in total or on a case by case basis. In this case, the user can not further access these services.
12. LINKS TO OTHER WEBSITES
"THE COMPANY" may contain links to other websites. The connection of "THE COMPANY" with other websites through links is done only for the convenience of visitors / users. These websites are not under the control of "THE COMPANY" and therefore "THE COMPANY" is not responsible for the availability, content, privacy policy, quality and completeness of their services. "THE COMPANY" is not responsible for any direct or indirect damage to users / visitors, resulting from the use of the ability to connect to another website through links or from the use of data and information contained in any similar website. Therefore, for any problem that arises during their visit / use, the visitor / user must go directly to the respective websites and pages, which bear full responsibility (civil and criminal) responsibility for security, law, validity of the content of their websites and the provision of their services excluding any responsibility of "THE COMPANY". "THE COMPANY" in no case should be considered as embracing or accepting the content or services of these websites and the pages to which it refers or links to them in any way.
13. PRODUCT RETURNS
Returns of products charged by "Markakis Manolis "THE COMPANY"
Does the customer have the right to return the products purchased from this online store with a charge of ""Markakis Manolis "THE COMPANY", in the following cases:
1. If, through the fault of "THE COMPANY", wrong products were sold (error in receiving the order, in the invoicing, in the shipment, etc.). In this case, the customer may either refuse to pick up the product from the beginning or request a refund. Returned products must be in excellent condition, sealed, complete and without any damage. The packaging of the product should be the one that normally accompanies the product and should be in excellent condition.
2. If, through the fault of "THE COMPANY", products of poor quality were sold (damaged during transport, with poor packaging, DOA, etc.). In this case, the customer must not accept the receipt of the product and contact this online store. In case the customer agrees to receive the product, "THE COMPANY" will not accept any return and therefore will not make a replacement. In addition, in case the customer does not return the product then, a new product will not be sent to him and the customer will have to place a new order / purchase. The product must be returned in the condition it was delivered.
In both cases, the maximum return period may not exceed fourteen (14) calendar days from the date of receipt.
Returns of products at the customer's expense.
The customer reserves the right to return the products purchased, free of charge and without obligation to announce the reason for which he wishes the products returned, within fourteen (14) calendar days from the date of receipt. In this case, it is charged with the direct cost of returning the products. Returns will only be accepted if the products the customer wishes to return are in exactly the same condition in which they were received, ie without being unsealed or their packaging damaged. The customer must complete and send to "THE COMPANY" the relevant withdrawal form that he will find on this website within the above deadline.
In case of return of the products, the refund corresponding to the products ordered by the customer, will be completed within 15 days from the date that "THE COMPANY" will receive the returned products. The return can be done by crediting the bank account of the customer, who will be notified to "THE COMPANY" in time and in writing.
Generally
In any case of product return, the customer is obliged to deliver intact and in excellent condition the products and all documents that accompanied the product (eg DAT, Retail, marketing material or any other promotional material, etc.).
14. WARRANTY
"THE COMPANY" does not provide any guarantee either for the quality, or for the suitability of the products sold for any specific purpose, nor does it guarantee the safety and protection of the users of these products. Such guarantees are provided, if any, only by the manufacturers and the customer must be informed of the packaging of the product. Any telephone update made by "THE COMPANY" regarding manufacturers' guarantees is done simply and only for the convenience of the customer and in no case is it a guarantee of "THE COMPANY".
15. ORDERS / DELIVERY OF PRODUCTS / SHIPPING COSTS
Generally
Orders are accepted and orders are shipped only within Greece. Shipments are made daily except Saturday - Sunday and public holidays between 9.00 am-15.00 pm.
The various product offers that appear in this online store are valid until stocks last.
Prices
The prices listed are the final ones, ie VAT is included. "THE COMPANY" reserves the right to change prices without prior notice to customers. In any case, the customer at the time of receipt of the product ordered will pay the price, which was listed at the time of order.
Order Completion / Confirmation
Upon completion of the order, the customer will receive from "THE COMPANY" via email and / or telephone the confirmation and the order number.
Cancellation of order
Before the order is completed, during the electronic order process, the customer can press the corresponding field "Cancel" and thus proceed to the automatic cancellation of his order.
Modification of the order
After the completion of the order, changes can be made if requested within 24 hours.
Product availability
In case a product ordered by the customer is not available, then "THE COMPANY" will contact him via email and / or telephone, within a reasonable period of time from the placement of the order, to inform him about when his delivery is likely . If the customer considers that the time of receipt of the product does not satisfy him, he can cancel the order of the product in question while any other order can be executed normally.
Order tracking
"THE COMPANY" provides the customer with the opportunity to monitor the progress of his order, through the informative emails he receives every time his order changes stage. Also, at any time, the customer can enter the field "My Account" and give his codes (username and password) in order to be informed about the stage of his order.
Products delivery
In case the purchase was made by credit card to secure the holder, the delivery of the products is done only to the buyer, who must pick up the order in person by presenting his original ID or passport and credit card. Receipt of the order by a third party is prohibited unless the buyer authorizes a third party in writing. And in the case of written authorization, the authorized person will have to show the above documents in order to complete the delivery of the products made by credit card.
Delivery time
Delivery is made no later than 30 days from the day of the order and depends on the availability of the products. In exceptional cases and if the customer has been informed in advance, the delivery time may be extended.
Delivery method
The products are received exclusively through a courier company.
Shipping / COD
Regardless of the method of payment (by credit card or cash on delivery), any shipping and cash on delivery management costs are borne in each case by the customer-buyer and are paid by the latter to the employee of the courier company upon delivery-receipt of the products.
Shipping costs for all of Greece are calculated based on the weight of the products. There may be a difference in charges if more than ONE shipping company offers from our online store. From time to time we may also offer discounts on Shipping Costs.
16. METHODS OF PAYMENT
PAYMENT BY CREDIT CARD
The online store "THE COMPANY" accepts Visa and Mastercard / Maestro credit cards.
For purchases made by credit card, the customer should follow the instructions found in this online store. In the order form he will find, he will have to fill in the number and the expiration date of his credit card. Credit card debit is made subject to verification and certification of the data and its validity. The customer is solely responsible for the correct registration and truth of the credit card details.
In any case of purchase, the buyer must also be the holder of the card used for the respective transaction.
PAYMENT ON DELIVERY OF THE ORDER AT THE CUSTOMER'S AREA (COD)
The customer pays the employee of the courier company, who acts on the orders of "THE COMPANY", with the delivery of the order at his place.
In both payment methods there is the option of issuing either a retail receipt or an invoice.
Invoice is issued to companies and freelancers, if they fill in the following information when ordering: company name, VAT number, Tax Office and profession for the self-employed.
COLLECTION FROM THE STORE
The customer can choose to pick up the product ordered from the company's physical store in Veria Imathia, Stadiou 175 str after calling +302331066575. The products will remain available in the store for an additional period of up to 5 working days from the pre-agreed (by phone) delivery date. Collection from the store is paid exclusively in cash.
PAYMENT BY BANK DEPOSIT
The customer can pay for his order by bank deposit in the cooperating banks in Greece, such as Alpha Bank or by transfer via another bank. The Shipping Order process will start as soon as we confirm the amount paid in our account, which means that if the deposit is made by a different bank, we will have to wait until it appears to us, while from the same bank the transfer is usually done immediately.
After depositing money please contact the accounting department by phone at +302331066575 or send us by Email the deposit receipt at mm.homestyle@gmail.com
17. POST OFFICE-COURIERS
The delivery of the products is done by cooperating courier companies, in which "THE COMPANY" promotes the personal data of the users, such as name and shipping address, so that the delivery and execution of the orders becomes possible.
18. DELAY OF ORDER
The order may be delayed for the following reasons:
1. The product has been delayed from being shipped by our supplier. In this case, "THE COMPANY" will contact the customer to ask if he wants the order to be delivered without this product or to offer him an alternative. This item will be sent to the customer upon receipt in our warehouses.
2. The product has already been removed and is no longer available. In this case, "THE COMPANY" will contact the customer to provide him with an alternative solution.
3. In periods of extreme weather events or strikes as well as in case of force majeure, which may affect the transport and delivery of the customer's order. In this case, "THE COMPANY" will contact the customer as soon as possible, in order for the latter to state whether he wishes to complete the order under these conditions.
4. In case it is impossible to communicate by phone and / or via email with the customer (if, for example, there is a problem with the order, either in relation to the product or in relation to its payment) because e.g. the customer details entered are not properly updated.
19. APPLICABLE LAW AND JURISDICTION
These terms of use and the use of the website "THE COMPANY" are governed by Greek Law, by the applicable legal provisions of the European Union and by the relevant International Treaties. In the event that any of these terms would be deemed invalid or void, this void or cancellation will not affect the validity of the other terms. The Courts of Veria are responsible for resolving any dispute that may arise from the use of the website "THE COMPANY" or regarding the interpretation or application of these terms of use or on their occasion.
20. CONTACT
For any clarification related to "THE COMPANY", users can contact +302331066575 or contact "THE COMPANY" at the email address mm.homestyle@gmail.com as well as at the postal address: Stadiou 175 str, Veria, Imathia, P.C. 59132.
